Shipping policy
We work with reliable carriers like GLS, UPS ,Purolator or Canada Post
You will receive notifications and a tracking number for the delivery of your order.
It is your responsibility to be present at the delivery location. Otherwise, the package will be left at your own risk outside your door.
*If the temperature is not ideal for our products (too cold or too hot), we will require a signature.
*If you request delivery without a signature, you will be responsible in case of theft or damage to the products.
**Customers will be notified by email or by their representative, if applicable.
**Additional charges apply for overweight items ordered individually in 10-liter units.
You will receive notifications and a tracking number for the delivery of your order.
It is your responsibility to be present at the delivery location. Otherwise, the package will be left at your own risk outside your door.
*If the temperature is not ideal for our products (too cold or too hot), we will require a signature.
*If you request delivery without a signature, you will be responsible in case of theft or damage to the products.
- Free shipping on orders of $99 or more before taxes in Quebec (excluding remote areas**).
Others Provinces (excluding remote areas**) :
- Ontario, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island:
Fixed shipping fee of $20 or free for orders of $600 or more before taxes.
Alberta and British Columbia:
Fixed shipping fee of $35 or free for orders over $600 before taxes.
Northwest Territories, Yukon, and Nunavut:
Fixed shipping fee of $50 or free for orders over $800 before taxes.
**Customers will be notified by email or by their representative, if applicable.
**Additional charges apply for overweight items ordered individually in 10-liter units.
*No additional fees when purchasing 3 or more.
The delivery time is 2 to 6 business days in Quebec, and 2 to 12 days in Canada.
Please note that delivery times may vary depending on your location or the condition of the delivery network.
*We are not responsible for any additional delays.